What does without silos and without turf mean? Learn how to break down silos, end turf wars, and foster seamless workplace collaboration.
Ever feel like your workplace is just a collection of isolated islands, where each department has secrets nobody’s willing to share? Or maybe you have witnessed teams declaring war over resources, authority, or recognition, to create an ‘us versus them’ mentality rather than trying to function as one cohesive force. You are not alone. Silos and turf wars. These are two of the biggest silent killers of productivity, innovation, and overall workplace harmony.
I’ve been there. Early in my career, I worked at a company where the marketing, sales, and product teams may as well have been in different time zones, even though they were just a few desks apart. There was hardly any communication: infrequent conversations, emails going responded to. And the result? Missed opportunities, frustrated employees, and a whole lot of wasted potential.
If that sounds all too familiar, don’t worry, there’s hope. In this article, we’re going to dive deep into why silos and turf wars exist, how they hurt your organization, and most importantly, how to break them down for good. While some organizations fall into silos as a way to protect a business model or maintain control, this approach often backfires, stifling growth and innovation. After reading this article, you will have actionable strategies to facilitate seamless collaboration and turn your organization into a well-oiled machine. Let’s get started.
Article Breakdown
Silos and turf wars-what are they, and why should you care?
![Silos and turf wars-what are they, and why should you care](https://americanworthy.com/wp-content/uploads/2025/01/Silos-and-turf-wars-what-are-they-and-why-should-you-care.jpg)
The Problem with Silos
Think of your company as a team of rowers in a boat. Now, imagine each rower pulling in a different direction. What happens? You go nowhere-fast. That’s what happens when departments work in silos.
A siloed organization is an organization in which the different teams or departments hardly ever engage with other entities to share information or experiences. This can occur due to:
- Lack of transparency: there is no flow of information among departments.
- Poor leadership alignment: different managers set conflicting priorities.
- Fear of change: Resisting new ideas because it may result in a loss of control within teams.
- Antiquated systems and processes: It allows no space to collaborate and structures may turn out so rigid.
The Turf War Mentality
Ever seen two managers fight over a project, each convinced their team should own it? That’s a classic turf war. In simple terms, a turf war happens when employees or departments become territorial about resources, responsibilities, or influence.
It’s a huge problem because:
- It slows down decision-making.
- It breeds unnecessary competition.
- It damages trust and teamwork.
- It drains energy that could be spent on actual work.
Now that we know the problem, let’s talk about solutions. And not just any solutions, the kind that truly work.
Radically Unique and Actionable Strategies to Eliminate Silos and Turf Wars
1. Create a Culture of Open Dialogue (Start With Leadership)
If leadership isn’t aligned, forget about the rest of the company getting on board. Leaders need to actively break down silos by:
- Holding cross-departmental meetings where challenges and ideas are shared.
- Setting organization-wide goals that encourage teamwork over individual wins.
- Encouraging radical transparency, where information isn’t hoarded but openly shared.
Pro tip: If your company struggles with interdepartmental tension, consider executive coaching sessions that focus on collaborative leadership.
2. Use Internal Discussion Boards to Encourage Collaboration
We’re in 2024, there’s no excuse for poor communication. If employees are hoarding knowledge or avoiding interaction, introduce an internal discussion board (like Slack, Microsoft Teams, or Notion) to create a space for cross-functional collaboration.
For Example: Netflix famously embraces open communication through an internal memo system where employees share ideas, feedback, and strategies company-wide. This helps keep everyone on the same page and eliminates secrecy.
3. Overcommunicate for Clarity (Yes, Really!)
One of the biggest reasons silos exist? People assume that others “just know” what’s happening. News flash, they don’t.
Adopt a culture of overcommunication, where messages are repeated, reinforced, and clarified multiple times. This isn’t redundancy, it’s ensuring alignment.
Think of it like spaced repetition in learning: The more often a message is heard, the more likely it is to stick.
4. Make Cross-Departmental Collaboration Mandatory (Not Optional!)
Force interaction between departments by making collaboration a structural necessity, not just a nice-to-have. How?
- Rotate employees across teams every quarter.
- Make interdepartmental projects part of performance evaluations.
- Create mentorship programs that pair people from different teams.
For Example: Spotify operates in a squad-based system, where teams from different disciplines (engineering, marketing, design) work together in autonomous ‘squads.’ This structure prevents silos from forming and ensures collaboration is baked into daily work.
5. Leverage Process Mining Tools to Identify Bottlenecks
Process mining tools analyze workflows and expose where silos exist, so you can fix them. Software like Celonis or UiPath can track inefficiencies and pinpoint where teams aren’t talking to each other.
For Example: A global manufacturing company used Celonis to identify communication breakdowns between their supply chain and logistics teams. After fixing the gaps, their shipping speed improved by 25%.
6. Implement a No-Turf Policy (With Real Consequences)
Make it clear: There’s no room for turf wars here.
- Set clear guidelines on shared responsibilities.
- Reward collaboration over individual competition.
- If an employee or manager is caught gatekeeping resources, make it a performance issue.
For Example: Google has a policy where employees are rated on how well they collaborate, not just on their individual contributions. This discourages turf wars and incentivizes teamwork.
7. Foster an ‘Us vs. The Problem’ Mentality (Not ‘Us vs. Them’)
Reframe the narrative. Instead of departments fighting over resources, help teams view problems as the common enemy, not each other.
How? Gamify problem-solving by:
- Holding cross-functional hackathons.
- Running company-wide challenges where mixed teams compete to solve issues.
- Recognizing and rewarding interdepartmental teamwork in company meetings.
Remember: When employees unite against a shared challenge, silos and turf wars fade fast.
Key Takings
- Breaking down silos and eliminating turf wars isn’t just about creating a “nicer” workplace, it’s about creating a winning organization.
- When departments work together, things move faster. Innovation thrives. People enjoy their work. Customers benefit. And ultimately, the business grows.
- So here’s your challenge: Pick one strategy from this list and implement it this week. Watch what happens when collaboration becomes the new normal in your organization.
Useful Articles:
- Organizational Silos: 4 Issues and How To Prevent Them: This resource from Asana explains how to structure your organization to prevent silos, improve alignment, and adapt to change effectively.
- How to Break Team Silos With These 5 Tips: Salesforce shares actionable strategies to break down silos, including fostering a unified vision and cross-department collaboration.
- 9 Easy Ways to Break Down Silos in Your Organisation: Project.co provides nine practical methods to eliminate silos and encourage seamless knowledge sharing across teams.
- The Power of Collaboration: Why Cross-Functional Teams: This LinkedIn article highlights how diverse expertise in cross-functional teams can lead to innovative problem-solving and business growth.